Frequently Asked Questions

Create a Free Account

Once you have an account, log in and use the New Request button to submit your first project. It only takes a few minutes to complete the form.

Designer on Demand is offered at NO COST to clients and account executives. Yes, it is completely free!

Turnaround times are based on the size and scope of the project, and can typically range from one to three business days, sometimes longer depending on complexity. Projects with custom products can take additional business days.

Our DoD team will contact you via email when your renderings are completed.

You can submit up to 12 materials per submission. Multiple projects can be submitted to incorporate additional materials.

Yes! Original program files are available in the following formats: Photoshop, PDF, image files (.jpg, .tif, .png), and PowerPoint.

Not a problem! Submit revisions by replying to the email from the DoD team with your finished renderings. Revisions go back into the queue and are assigned in the same timeframe as new project requests.

For custom logos, contact the appropriate team:

• Soft Surface Products: jennifer.reece@tarkett.com
• Resilient (Rubber, VCT, Linoleum): strategicsales@tarkett.com
• LVT: elizabeth.lee@tarkett.com

Renderings with custom products will take additional business days to complete.

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Required fields in the submission form:

• A numeric Dollar Value
• A Project Segment
• A Type of Rendering

For each Design, the following must be selected:

• Product Category
• Product Sub Category
• Product Style Name
• Color Name
• Install Method
• Product Size

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